The textbook offers a definition of bureaucracy as a form of organization that operates through

Question

Quizplus · Accepted Answer

This is the definition that is presented in the textbook. Bureaucracies operate through impersonal, uniform rules and procedures that aim to provide consistent and predictable outcomes. Personal rules and procedures would imply a lack of formal structure, while flexible rules and procedures would imply a lack of uniformity. Impersonal rules and flexible procedures would also not provide the standardized outcomes that bureaucracies seek.

The Textbook Offers a Definition of Bureaucracy as a Form