Good customer service requires that
A) all customers be treated as you would expect to be treated.
B) every effort be made to satisfy their needs and expectations.
C) every effort be made to make each customer feel valued.
D) all of these choices.
Correct Answer:
Verified
Q25: Customers do not expect honesty.
Q26: Customers want
A)unprofessional treatment.
B)dedication attention.
C)a "chatty" salesperson.
D)none of
Q27: Intangible items
A)cannot be sold.
B)can be seen.
C)cannot be
Q28: Customers expect personal attention from employees who
Q29: When working with a customer who has
Q31: Which of the following is a proper
Q32: Reliability refers to
A)the knowledge level of the
Q33: Tangible items
A)include professional services.
B)are sold in dental
Q34: Unhappy customers
A)don't come back.
B)don't tell your business
Q35: When serving customers, you should not use
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents