Courtesy guidelines in crucial conversations include
A)using "you" statements.
B)blaming others.
C)recognizing and respecting others' feelings.
D)interrupting others.
E)all of these.

Question

Quizplus · Accepted Answer

Courtesy guidelines in crucial conversations involve recognizing and respecting others' feelings. Using "you" statements and blaming others can come across as confrontational and escalate the situation. Interrupting others can also be disrespectful and can prevent them from fully expressing their thoughts and feelings. Therefore, C is the best choice as it emphasizes the importance of showing consideration and empathy towards others.

Courtesy Guidelines in Crucial Conversations Include