Stewart Corporation Plans to Grow by Offering a Sound System

Stewart Corporation plans to grow by offering a sound system, the SS3000, that is superior and unique from the competition. Stewart believes that putting additional resources into R&D and staying ahead of the competition with technological innovations is critical to implementing its strategy. To further company strategy, measures on the balanced scorecard would most likely include ________.

A) number of process improvements
B) manufacturing quality
C) yield
D) an increase in operating income from productivity gains