Job instruction training has four steps: preparation, instruction, performance, and follow-up. In which step does the trainer attempt to build the trainee's belief that he/she will be successful?
A) follow-up
B) performance
C) instruction
D) preparation

Question

Quizplus · Accepted Answer

In the preparation step of job instruction training, the trainer works to prepare the trainee mentally for the task ahead, which includes building the trainee's confidence and belief in their ability to be successful. This involves explaining the importance of the job and its benefits to the trainee, thereby setting a positive tone for the training process.

Job Instruction Training Has Four Steps: Preparation, Instruction, Performance, and Follow-Up