You are a human resource manager for a large company. Your managers have just completed a training program designed to improve the managers' interpersonal skills. Which post-training supplements would you suggest the company use based on evidence provided in the textbook?
A) self-coaching and booster sessions
B) booster sessions and upward feedback
C) self-coaching and upward feedback
D) relapse prevention and upward feedback

Question

Quizplus · Accepted Answer

According to the textbook, self-coaching and upward feedback are effective post-training supplements for improving interpersonal skills. Self-coaching helps individuals to reflect on their own behavior and make improvements, while upward feedback allows managers to receive feedback from their subordinates and make necessary changes. Booster sessions may also be useful, but they are not as strongly supported by evidence as self-coaching and upward feedback. Relapse prevention may not be relevant in this context, as it typically refers to preventing individuals from returning to harmful behaviors such as substance abuse.

You Are a Human Resource Manager for a Large Company