Which of the following best describes customer life-cycle costs?
A) costs incurred by the selling company to satisfy the customer.
B) costs to the customers for buying and using a product.
C) same as the selling life-cycle prices.
D) replacement costs of using a product or service.

Question

Quizplus · Accepted Answer

Customer life-cycle costs refer to all expenses borne by customers when acquiring, using, maintaining, and disposing of a product. This includes the purchase price, operating costs, maintenance expenses, and any costs related to disposal or replacement.

Which of the Following Best Describes Customer Life-Cycle Costs