According to Frederick Herzberg,a(n)____ factor is a basic necessity,such as air-conditioning during hot weather.
A) motivational
B) hygiene
C) environmental
D) incidental

Question

Quizplus · Accepted Answer

According to Herzberg's Two-Factor Theory, there are two types of factors that affect employee motivation and satisfaction. Hygiene factors are basic necessities required for employees to maintain a reasonable level of job satisfaction, but they do not have a direct impact on motivation. Examples of hygiene factors include working conditions, job security, salary, and company policies. Therefore, option B, hygiene, is the best choice because it refers to a basic need like air-conditioning that must be met for employees to feel comfortable and satisfied at work. Options A, C, and D do not accurately reflect Herzberg's hygiene factor concept.

According to Frederick Herzberg,a(n)____ Factor Is a Basic Necessity,such as Air-Conditioning