Padma is asked if she knows how to make a red wine reduction. Padma looks down at her feet, quietly mumbles "sure," and starting wringing her hands. Padma is confused when the job of making the red wine reduction is assigned to someone else, as she answered affirmatively that she knew how to do it. Which of the following is the best explanation of what happened here?

Question

Quizplus · Accepted Answer

E) Padma's answer was "yes," but her quiet tone did not express confidence, and looking down and hand-wringing further expressed discomfort with this request. When verbal and nonverbal communications are at odds, a mixed message is said to have occurred.

Padma Is Asked If She Knows How to Make a Red