Business is bad and you need to cut costs by reducing your employees' hours or eliminating several positions. You plan a meeting with your employees to discuss this situation. You consider using the following buffer to begin your remarks. Discuss whether or not using a buffer is a good idea, and how this particular example will meet your objectives.
"I am grateful that you have all worked hard this past year to keep costs down and try to increase sales, and we are thrilled to announce that our customer satisfaction rating is at an all-time high."

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The Answer of Business is bad and you need to cut costs by reducing your employees' hours or eliminating several positions. You plan a meeting with your employees to discuss this situation. You consider using the following buffer to begin your remarks. Discuss whether or not using a buffer is a good idea, and how this particular example will meet your objectives.
"I am grateful that you have all worked hard this past year to keep costs down and try to increase sales, and we are thrilled to announce that our customer satisfaction rating is at an all-time high."

Business Is Bad and You Need to Cut Costs by Reducing