Which business practice is a technique initiated by top management that involves all employees and all departments, and focuses on quality assurance in every product and service offered to customers?
A) BRP
B) SDLC
C) MRP
D) TQM

Question

Which business practice is a technique initiated by top management that involves all employees and all departments, and focuses on quality assurance in every product and service offered to customers?​ ​
A) ​BRP
B) ​SDLC
C) ​MRP
D) ​TQM

Quizplus · Accepted Answer

TQM stands for Total Quality Management, which is a business practice that involves top management, all employees, and all departments, with the aim of ensuring quality assurance in every product and service offered to customers. It is a comprehensive approach that focuses on continuous improvement, customer satisfaction, and employee involvement in all aspects of the business. BRP (Business Recovery Plan) is a plan that outlines the procedures a company will use to recover from a disaster or other unexpected event. SDLC (Software Development Life Cycle) is a process used by software developers to design, develop, and test software. MRP (Material Requirements Planning) is a system used by manufacturing companies to plan and control inventory and production.

Which Business Practice Is a Technique Initiated by Top Management