The home health nurse is caring for a child who requires complex care. The family expresses frustration related to obtaining accurate information about their child's illness and its management. The best action for the nurse is to:
A) Determine why the family is easily frustrated.
B) Refer the family to the child's primary care practitioner.
C) Clarify the family's request and provide information they want.
D) Answer only questions that are essential to the family knowledge base.
Correct Answer:
Verified
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