Which of the following is a disadvantage of click-and-mortar organizations?
A)Limited geographical reach
B)Added complexity combining two different environments
C)Customers uncomfortable with online transactions
D)No face-to-face interaction with customers

Question

Quizplus · Accepted Answer

Click-and-mortar organizations have the added complexity of combining two different environments, which can lead to challenges in managing both online and offline operations effectively. The other options are not disadvantages of click-and-mortar organizations - A) Limited geographical reach can be a disadvantage of pure-play online organizations, C) Customers uncomfortable with online transactions is a challenge faced by all online businesses, and D) No face-to-face interaction with customers is a feature of online-only businesses.

Which of the Following Is a Disadvantage of Click-And-Mortar Organizations