___________________________ CRM Systems Provide Effective and Efficient Interactive Communication with the Customer
___________________________ CRM systems provide effective and efficient interactive communication with the customer throughout the entire organization.
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Q62: CRM is just about using software to
Q63: Analytical CRM systems support OLAP.
Q64: Customers are downstream of manufacturers in a
Q65: Open-source CRM systems are also known as
Q66: Which of the following is NOT a
Q68: The _ model generates customized products.
Q69: Loyalty programs are customer-touching CRM applications.
Q70: When a company encourages you to buy
Q71: Super Retail Group used a _ approach
Q72: _ selling is a sales strategy in
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