Improved productivity can result in faster customer response, lower costs, and increased customer satisfaction.
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Q3: Reengineering and continuous improvement mean the same
Q4: Disruptive change often results in new, successful
Q5: If an organization has a high level
Q6: The degree to which an organization supports
Q8: Studies have shown that user satisfaction and
Q9: Just-in-time inventory is likely to lead to
Q10: An organization's structure is independent of its
Q11: The contemporary view of the role of
Q12: Sustaining change almost always harms an organization
Q18: While information systems were once used primarily
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