Competitive intelligence is gained through industrial espionage; the gathering of this information often includes illegal or unethical means.

Question

Quizplus · Accepted Answer

Competitive intelligence can be gained through legal and ethical means such as market research, analysis of public financial reports or patent filings, monitoring of industry trends, and gathering of customer feedback. Industrial espionage, which involves illegal or unethical means, is not an acceptable or legal way to gather competitive intelligence.

Competitive Intelligence Is Gained Through Industrial Espionage; the Gathering of This