A case manager is concerned about his exposure to possible lawsuits. Which of the following are appropriate actions to take to minimize this risk? (Select all that apply.)
A)Assure clients they can appeal any decision.
B)Carefully document client involvement and reasons for decisions.
C)Share client information with the other involved providers and agencies.
D)Confirm credentials and capabilities of providers or agencies to give care.

Question

Quizplus · Accepted Answer

Elements that reduce risk exposure include clear documentation of the extent of participation in decision making and reasons for decisions; records demonstrating accurate and complete information on interactions and outcomes; use of reasonable care in selecting referral sources-which may include confirming credentials and capabilities of providers and agencies; maintaining good communication with clients; and informing clients of their rights of appeal. In compliance with HIPAA, no nurse is allowed to share information with others without written consent of the client.

A Case Manager Is Concerned About His Exposure to Possible