A nursing committee is responsible for evaluating the process of health care agency in their quality assurance efforts. Which of the following techniques would most likely be used by the committee members? (Select all that apply.)
A)Client satisfaction survey data
B)Confirmation of credentials of all health care providers employed
C)Patient discharge data over the past one year
D)Peer review committee audit

Question

Quizplus · Accepted Answer

The primary approaches used for process evaluation are the peer review committee and the client satisfaction survey. The techniques used for process evaluation are direct observation, questionnaire, interview, written audit, and videotape of client and provider encounters. Once data are collected to evaluate nursing process standards, the peer review committee reviews the data to identify strengths and weaknesses in the quality of care delivered.

A Nursing Committee Is Responsible for Evaluating the Process of Health