On a value-chain analysis using an SPA,a firm determines that its performance is low in the area of operations.Operations is an area of low importance to the firm.Which of the following would be the best recommendation for the firm?
A) Do not focus additional effort on operations.
B) Focus more effort and resources on operations.
C) Modify the value chain to emphasize operations.
D) Re-evaluate how the firm handles current operations.
Correct Answer:
Verified
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