The Family of a Client Receiving Palliative Care for a Terminal

The family of a client receiving palliative care for a terminal illness hesitate to call for the nurse since all staff seem to be too busy to address the client's needs. Which action should the nurse take to improve the connection with the family?

A) Vary the number and type of caregivers who respond to the client's needs
B) Enter the room and stand or sit at the bedside to talk with the client and family
C) Provide the family with reading material that explains the role of palliative care
D) Attend to infusions and environmental issues while talking with the client and family