Employees who play a major role in _____ are referred to as boundary spanners.
A) lateral communication
B) informal communication
C) upward communication
D) downward communication

Question

Quizplus · Accepted Answer

Boundary spanners are employees who play a major role in lateral communication, which involves communication between individuals or departments at the same level of the organizational hierarchy. They are responsible for exchanging information and coordinating activities across departmental boundaries.

Employees Who Play a Major Role in _____ Are Referred