The SKAs of our workforce identified as crucial to good service are __________________.
A) service, knowledge, accessibility
B) site, knowledge, ambience
C) skills, knowledge, attitudes
D) skilled, knowledgeable accreditation

Question

Quizplus · Accepted Answer

Skills, knowledge, and attitudes are the three crucial components identified in the question. Choice A includes service and accessibility, which can be a part of skills and attitudes, but they are not separate components. Choice B includes site and ambience, which are not relevant to the skills and qualities of the workforce. Choice D includes accreditation, which is not mentioned in the question as a crucial aspect of the workforce.

The SKAs of Our Workforce Identified as Crucial to Good