International Food Services (IFS) has a contract with the Marines to supply meals for its troops in Afghanistan and other foreign assignments. As a means of increasing profits, IFS has used substandard ingredients in these meals and has consistently lied about this practice during quality investigations by the Marines. Who is ultimately responsible for the corporate climate that resulted in this wrongdoing?

Question

Quizplus · Accepted Answer

The Board of Directors of IFS is ultimately responsible for the corporate climate that allowed substandard ingredients to be used and for consistently lying during quality investigations. The director of food service and the employees involved in the wrongdoing may also bear individual responsibility, but the responsibility ultimately rests with the leadership and governance of the company. The head of contract services for the Marines may have some responsibility for oversight, but it is not the primary responsibility for the failure of IFS to uphold their contractual obligations.

International Food Services (IFS) Has a Contract with the Marines