Hawthorne effect states that:
A) giving special attention to a group of employees changes their behavior.
B) because managers are members of overlapping groups, they link formal work groups to the total organization.
C) members who have made significant contributions to the group's goals should be allowed to take some liberties within the group.
D) members tend to conform to group norms when the norms are congruent with their personal attitudes.
E) highly cohesive groups are detrimental to organizational performance if their goals are misaligned with organizational goals.

Question

Quizplus · Accepted Answer

The Hawthorne effect states that giving special attention to a group of employees changes their behavior. It refers to the phenomenon where individuals modify or improve an aspect of their behavior in response to their awareness of being observed. The effect was first observed in a series of experiments conducted at the Hawthorne Works plant in Illinois in the 1920s and 1930s. The Hawthorne effect has been used to explain various phenomena in both social and organizational contexts.

Hawthorne Effect States That