In Internet-enabled supply chain management (SCM),the customer service function includes responding to customers' complaints,issuing notifications (such as product recalls),and providing around-the-clock customer service.

Question

Quizplus · Accepted Answer

Internet-enabled SCM allows for more efficient and effective customer service, including responding to complaints and issuing notifications, as well as providing 24/7 support.

In Internet-Enabled Supply Chain Management (SCM),the Customer Service Function Includes