Quality is determined by comparing a product's actual functioning to their requirements to determine value.
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Q2: Organizational stories about company founders seldom impact
Q3: Fostering the right organizational culture is one
Q4: "Focusing on delivering customer value" and "continually
Q5: Heroes,stories,slogans,symbols,and ceremonies are all part of behavior-level
Q6: Total quality management (TQM)is the process that
Q8: Organizations with strong cultures have employees who
Q9: The systems process is the method used
Q10: An organization's mission is its purpose or
Q11: The internal environment includes the factors that
Q12: As a business grows,the complexity of its
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