"Focusing on delivering customer value" and "continually improving the system and its processes" are the two primary principles of total quality management (TQM).
Correct Answer:
Verified
Q1: Values and beliefs are often the most
Q2: Organizational stories about company founders seldom impact
Q3: Fostering the right organizational culture is one
Q5: Heroes,stories,slogans,symbols,and ceremonies are all part of behavior-level
Q6: Total quality management (TQM)is the process that
Q7: Quality is determined by comparing a product's
Q8: Organizations with strong cultures have employees who
Q9: The systems process is the method used
Q10: An organization's mission is its purpose or
Q11: The internal environment includes the factors that
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents