McDonald's is in the process of reducing the waiting time of customers in their drive-thru operations.Which of the following quantitative methods is McDonald's using?
A) capital budgeting
B) linear programming
C) queuing theory
D) probability theory

Question

Quizplus · Accepted Answer

Queuing theory is a quantitative method used to study waiting lines and is often utilized by businesses to improve customer service operations. In this case, McDonald's is using it to reduce the waiting time of customers in their drive-thru operations.

McDonald's Is in the Process of Reducing the Waiting Time