The boss issuing an order to a subordinate exemplifies __________ communication.
A) upward vertical
B) downward vertical
C) horizontal
D) grapevine

Question

Quizplus · Accepted Answer

The boss issuing an order to a subordinate represents a case of downward vertical communication, where information flows from the higher level of the organization to the lower level. This type of communication is used to transmit instructions, directives, policies, procedures, and feedback from superiors (e.g., managers, bosses, CEOs) to subordinates (e.g., employees, staff, crew), who are expected to carry out the tasks assigned to them. Upward vertical communication, instead, goes from the lower levels to the higher levels and serves the purpose of giving feedback, suggestions, inquiries, and needs to the superiors. Horizontal communication occurs among peers or members of the same organizational level, while grapevine communication refers to informal and unofficial communication channels that may occur within or outside the formal channels.

The Boss Issuing an Order to a Subordinate Exemplifies __________