Which of the following is NOT a step in the face-to-face message-sending process?
A) Develop rapport.
B) State your communication objective.
C) Transmit your message.
D) Check the receiver's commitment.

Question

Quizplus · Accepted Answer

The step of checking the receiver's commitment is not a part of the face-to-face message-sending process. The other three steps, i.e., developing rapport, stating your communication objective, and transmitting your message, are crucial parts of the process. However, the step of checking the receiver's commitment could be considered part of feedback or follow-up actions after the message has been transmitted.

Which of the Following Is NOT a Step in the Face-To-Face