The difference between rules and norms is that norms are formally established by management or by the group itself,whereas rules are not developed by management or explicitly agreed to by a group; they develop as members interact.

Question

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The statement is incorrect. Rules are usually formally established by management or by a governing body, while norms are typically unwritten but widely accepted behaviors or customs within a group or society.

The Difference Between Rules and Norms Is That Norms Are