What do voice of the market (VOM) applications of sentiment analysis do?
A) They examine customer sentiment at the aggregate level.
B) They examine employee sentiment in the organization.
C) They examine the stock market for trends.
D) They examine the "market of ideas" in politics.

Question

Quizplus · Accepted Answer

Voice of the market (VOM) applications of sentiment analysis examine customer sentiment at the aggregate level, analyzing trends and patterns in customer feedback and social media conversations about a particular brand or product. They help companies understand the opinions and perceptions of their customers, and can be used to inform product development, marketing strategies, and customer service initiatives.

What Do Voice of the Market (VOM) Applications of Sentiment