Voice of customer (VOC) applications track and resolve business process and usability obstacles for a Web site.
Correct Answer:
Verified
Q3: Social network analysis can help companies divide
Q4: Participating in social media is so new
Q5: With the PageRank algorithm, a Web page
Q6: Decentralization, the need for specialized skills, and
Q7: Search engine optimization (SEO) techniques play a
Q9: Web site visitors who critique and create
Q10: Consistent high quality, higher publishing frequency, and
Q11: Many Web analytics tools are free to
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Q13: It is possible to use prescriptive tools
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