Selena sells luxury cars for a living, but in recent months her sales have slumped. This is partly due to an economic recession, which has led to a downturn in the market. In addition, Selena has been distracted by the fact that her mother has been in the hospital. As a result of her decline in sales, Selena recently received a bad job performance rating. Why would she have grounds to dispute this rating?

Question

Quizplus · Accepted Answer

As sensible as it might seem to use results as the primary indicator of job performance, it creates potential problems. Results are often influenced by factors that are beyond the employees' control-product quality, competition, equipment, technology, budget constraints, coworkers, and supervisors, just to name a few. While her mother's illness is also a factor beyond Selena's control, this is an outside matter not directly related to her work at the luxury car dealership.

Selena Sells Luxury Cars for a Living, but in Recent