Blake leads a design team that consists of four members, including himself, but the workload has become such that they need to add a fifth member. He is considering a variety of candidates, who have relatively equivalent skill sets when it comes to the work, and all are more or less equally easy to get along with. Given all this, Blake should be looking for a candidate who demonstrates
A) a propensity for speaking well of the company to outsiders.
B) the capacity for heading off problems before they arise.
C) the ability come up with novel solutions to problems.
D) a habit of keeping up with changes in the industry.
E) a tendency to come to the aid of their coworkers.

Question

Quizplus · Accepted Answer

Although all of these are good citizenship behaviors, all but one is an organizational citizenship behavior. Interpersonal citizenship behaviors are especially important in the context of a small team such as the one Blake leads.

Blake Leads a Design Team That Consists of Four Members