________ occurs when employees are subjected to unwanted physical contact or verbal remarks from a colleague.
A) Harassment
B) Abuse
C) Incivility
D) Aggression
E) Bullying

Question

Quizplus · Accepted Answer

Personal aggression is defined as hostile verbal and physical actions directed toward other employees. Harassment falls under this heading and occurs when employees are subjected to unwanted physical contact or verbal remarks from a colleague.

________ Occurs When Employees Are Subjected to Unwanted Physical Contact