Indira manages a team of people in the accounting department at Financial Partners, LLP. The company has been in buyout talks with a large competitor for the past few months. As the merger deal nears completion, Indira started noticing a change in her team's conduct. One of the collection agents, Malcolm, is taking longer lunches and often returns reeking of alcohol. She observed Akobo, the accounts receivable supervisor, uncharacteristically lashing out at vendors on the phone. Her own assistant, Marjorie, started nervously tapping her feet and pulling at her hair during meetings. Indira is worried about her team and their well-being. According to the protocols of assessment, which of the following actions will help Indira best understanding her team's issues?

Question

Quizplus · Accepted Answer

The first step in managing stress is to assess the level and sources of stress in the workplace. Although there are many ways to accomplish this type of evaluation, often referred to as a stress audit, managers can begin by asking themselves questions about the nature of the jobs in their organization to estimate whether high stress levels may be a problem. The first category of questions might involve the degree to which the organization is going through changes that would likely increase uncertainty among employees. As an example, a merger between two companies might increase employees' uncertainty about their job security and possible career paths. A second category of questions might center on the work itself. These questions typically focus on the level and types of stressors experienced by the employees.

Indira Manages a Team of People in the Accounting Department