Melinda is talking to her supervisor, suggesting that they implement a new process for their department. While Melinda is speaking, her boss is fidgeting in his seat and glances at his watch several times. When Melinda asks what he thinks, he stands up and walks out of the door saying, "Sure, sure. It sounds fine. Let's talk later." As an active listener Melinda ________.

Question

Quizplus · Accepted Answer

C) An active listener will perceive emotional cues and body language, even when they are at odds with the words being spoken. Her boss clearly seems anxious to leave the conversation, fidgeting, checking the time, and walking out of the room as soon as Melinda finishes describing her idea. While this doesn't necessarily indicate that he dislikes her idea and won't consider it, it seems to suggest that he might not have been focusing his full attention on it.

Melinda Is Talking to Her Supervisor, Suggesting That They Implement