Alvin is the leader of a team of counselors at a camp for recovering addicts. He and his team have been asked to implement a new program, which on the surface looks much more difficult than what they have been doing. Before the program begins, Alvin feels he needs to give his team a speech to help motivate them for the upcoming challenge. What is the first thing Alvin should do in his speech?
A) remind the team of how they worked hard to successfully overcome challenges in the past
B) admit that he is not completely sure the project can be done with existing staff numbers
C) tell them that he will be watching them carefully for any failure to follow procedure
D) express that he has a great deal of anxiety about taking on such a huge endeavor
E) tell the team they may get a raise if everything goes well for a few weeks

Question

Quizplus · Accepted Answer

When employees consider efficacy levels for a given task, they first consider their past accomplishments-the degree to which they have succeeded or failed in similar sorts of tasks in the past. Most pregame speeches offered by coaches before the big game include references to past victories (past accomplishments), pep talks about how good the team can be (verbal persuasion), and cheers to rally the troops (emotional cues).

Alvin Is the Leader of a Team of Counselors at a Camp