Mariel is in the market to buy a used car. Her friend Mika tells her that she should avoid City Motors. Mika's boyfriend bought his car there, and it breaks down constantly. Mariel talks to several other friends who agree with Mika. Their judgment reflects the fact that City Motors has
A) poor ethics.
B) bad marketing.
C) a poor reputation.
D) high trustworthiness.
E) good after-sales service.
Correct Answer:
Verified
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