As trust increases between employees and their authorities, ________ relationships develop that are based on vaguely defined obligations that are open-ended and long term in their repayment schedule.
A) cognition-based trust
B) social exchange
C) disposition-based trust
D) economic exchange
E) contractual

Question

Quizplus · Accepted Answer

Employees who do not trust their authorities have economic exchange relationships that are based on narrowly defined, quid pro quo obligations that are specified in advance and have an explicit repayment schedule. As trust increases between employees and their authorities, social exchange relationships develop that are based on vaguely defined obligations that are open-ended and long term in their repayment schedule.

As Trust Increases Between Employees and Their Authorities, ________ Relationships