Soon after becoming the new manager of operations at the Cooper Motors, a local car dealership, Finn discovers that employees are coming in late to work, taking long breaks, and behaving unprofessionally while on the job. After considering the situation, he introduces a new set of guidelines, along with contingencies of reinforcement. Those who show up on time, do not exceed their allotted break schedules, and show themselves behaving professionally at all times while on duty during the next month will enjoy a steak dinner, courtesy of management. Those who fail to meet the requirements, on the other hand, will be invited to stay late for three nights in a row and attend an unpaid training session. The contingencies Finn is planning to implement-the steak dinner on the one hand and the unpaid training sessions on the other-are, respectively,
A) punishment and extinction.
B) negative reinforcement and extinction.
C) positive reinforcement and punishment.
D) punishment and negative reinforcement.
E) positive reinforcement and negative reinforcement.

Question

Quizplus · Accepted Answer

Positive reinforcement occurs when a positive outcome follows a desired behavior-in this case, the steak dinner for employees who abide by the new guidelines. Punishment occurs when an unwanted outcome follows an unwanted behavior-that is, three nights of unpaid training sessions for those who fail to comply.

Soon After Becoming the New Manager of Operations at the Cooper