Nicole is spending this week working alongside Ed, a senior manager at the company. She has been instructed to follow his every move, and she soon discovers that Ed not only has years of experience but also a great deal of knowledge-so much so that, as she comes to realize over the course of the week, he does not even know how much he knows. This situation is best described as an example of
A) learning.
B) expertise.
C) tacit knowledge.
D) behavior modeling training.
E) performance-prove orientation.

Question

Quizplus · Accepted Answer

Although Nicole is learning from Ed, and he clearly has both expertise and tacit knowledge, this situation is best described as an example of behavior modeling training-a formalized method of training in which employees observe and learn from employees with significant amounts of tacit knowledge.

Nicole Is Spending This Week Working Alongside Ed, a Senior