Aaron leads a sales team. Ralph is the only team member who has not yet reached his quarterly sales quota. How can Aaron best help Ralph in this situation?
A) by saying nothing until after the month is over and then taking appropriate action to deal with Ralph
B) by telling Ralph that he may want to rethink being in sales if meeting a simple quarterly goal is this hard
C) by calling some trusted clients and asking them to buy from Ralph but not mention his phone call to them
D) by reminding Ralph to keep working on his goal because it will get harder to reach if he wastes time worrying about it
E) by informing Ralph that he is currently the worst salesperson on the team and that his sales ability seems to be really slipping

Question

Quizplus · Accepted Answer

For example, researchers have shown that when employees who face novel circumstances harness their positive emotions, they can produce solutions that are more creative. To understand this facet of emotional intelligence more clearly, consider a writer who is struggling to finish a book but is under a serious time crunch because of the contract with the publisher. If the writer were high in this aspect of emotional intelligence, she would likely psych herself up for the challenge and encourage herself to work hard through any bouts of writer's block. In contrast, if the writer were low in this aspect of emotional intelligence, she might begin to doubt her competence as a writer and think about different things she could do with her life. Because these behaviors will slow progress on the book even further, the number and intensity of self-defeating thoughts might increase, and ultimately, the writer might withdraw from the task entirely.

Aaron Leads a Sales Team