Milo has assembled a diverse team of leaders to carry out major initiatives within his company. Milo has quickly noticed that the wide variety of viewpoints shared by team members has made it hard for the team to reach any goals. How can Milo address this problem?
A) instruct the team to reflect on its goals and progress
B) encourage freedom of expression within the team setting
C) eliminate introverted and disagreeable members from the team
D) try to avoid overemphasizing the importance of tasks and procedures
E) make sure every team member participates and has input in each discussion

Question

Quizplus · Accepted Answer

Diversity in members' approach to pursing goals has been shown to hinder team functioning and effectiveness, but this effect can be reduced if teams are instructed to take the time to reflect on their progress toward goals and their strategies. Negative effects of deep-level diversity with respect to members' values have been found to be reduced when team leaders emphasize the teams' task and provide explicit direction regarding team procedures, standards, roles, and expectations. However, team leaders can also exacerbate problems associated with deep-level diversity.

Milo Has Assembled a Diverse Team of Leaders to Carry