As a result of a strong marketing push during the pre-holiday period, sales of the Talking Tomato novelty toy increase by 150 percent. Troy, the production manager for the company that makes the product, is tasked with making sure the company can meet demand in the coming months. Things seem to be going well at first, but then the assembly line manager tells Troy that they are low on the audio components that provide the Talking Tomato's vocal sounds. After checking his past purchase orders, Troy realizes he failed to submit a request for additional parts. As a result, the assembly line workers are unable to deliver enough units to keep store shelves stocked for the holidays. Troy would have avoided this mistake if he had employed which of the following teamwork processes?
A) coordination
B) goal specification
C) helping behavior
D) systems monitoring
E) strategy formulation

Question

Quizplus · Accepted Answer

Action processes are important as the task work is being accomplished. One type of action process is systems monitoring, which involves keeping track of things that the team needs to accomplish its work. A team that does not engage in systems monitoring may fail because it runs out of inventory, time, or other necessary resources.

As a Result of a Strong Marketing Push During the Pre-Holiday