The highest level of information richness is achieved when messages are transmitted through
A) phone calls.
B) instant messages.
C) handwritten letters.
D) audio-visual displays.
E) face-to-face channels.

Question

Quizplus · Accepted Answer

Information richness is the amount and depth of information that gets transmitted in a message. Messages that are transmitted through face-to-face channels have the highest level of information richness because senders can convey meaning through not only words but also their body language, facial expressions, and tone of voice.

The Highest Level of Information Richness Is Achieved When Messages