Richard's team has been assigned the task of organizing an exhibition for companies selling home appliances. Richard ensured that each member of the team had an opportunity to observe other members perform their roles. This type of cross-training is termed
A) groupthink.
B) boundary spanning.
C) positional modeling.
D) team process training.
E) transportable competency.

Question

Quizplus · Accepted Answer

Positional modeling involves team members observing how other members perform their roles. This helps the team members gain a better understanding of what the job of other members entails and also may provide insight into how the activities involved in their respective jobs could be integrated more effectively.

Richard's Team Has Been Assigned the Task of Organizing an Exhibition