The best response to influence tactics, from the standpoint of the leader, is when a shift in both the behaviors and the attitudes of employees occurs-otherwise known as

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Internalization occurs when the target of influence agrees with and becomes committed to the influence request. For a leader, this is the best outcome because it results in employees putting forth the greatest level of effort in accomplishing what they are asked to do. Internalization reflects a shift in both the behaviors and the attitudes of employees.

The Best Response to Influence Tactics, from the Standpoint of the Leader