
Shawn, Thu, Rei, and Heather are managers working at PureDrop, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Shawn's group is able but unwilling, Thu's unit is both able and willing, Rei's is neither able nor willing, and Heather's is not able but highly willing to take on the responsibilities. Which of the following behaviors would be best suited to deal with Shawn's group's readiness?
A) delegating
B) telling
C) selling
D) participating
E) negotiating
Correct Answer:
Verified
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